Contact

Choose the right mailbox for your enquiry.

• Support

  Help with your account, transfers, deposits, withdrawals, or an existing API integration.

  support@loampay.com

• General enquiries

  General questions about Loam.

  info@loampay.com

• Security

  Responsible disclosure of a security vulnerability.

  security@loampay.com

• Privacy

  Personal-data requests and contact with the Loam Data Protection Officer.

  privacy@loampay.com

• Compliance

  KYB, KYC, sanctions, AML, and trade-compliance enquiries.

  compliance@loampay.com

• Legal

  Contracts, terms, and other legal enquiries.

  legal@loampay.com

• Service status

  Report an unlisted service disruption.

  status@loampay.com

For live service updates, visit the Loam status page. For incident history, visit status.loampay.com.

Developer documentation covers the Loam API.